The personal details of 98 million customers alongside credit card applicants experienced a serious data breach at Capital One in 2019. The data breach resulted in a class-action lawsuit which brought about a $190 million settlement that was approved during 2022. The agreement established two main goals which included paying compensation to those affected while strengthening data safety for the company.
Settlement Details and Payouts
The $190 million funds paid out through settlements included the following disbursements:
Each eligible claimant could access $25,000 worth of compensation to reimburse individual financial losses along with expenses devoted to breach-related issues. The payments started on September 28, 2023 and continued with another distribution on September 4, 2024.
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Every member of the settlement class could receive complimentary identity defense services that provided dark web monitoring along with identity alerts and access to theft insurance protection. The identity defense services provided free benefits that covered a period between February 13, 2028.
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Eligibility Criteria
Settlement benefits required individuals to fulfill three specific conditions which consisted of U.S. citizenship and affected personal information and also submission of a valid claim form before September 30, 2022.
US nationals who experienced the 2019 data leak of their personal data qualify for participation.
Claimants must submit their valid forms to the program by September 30th 2022.
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Current Status
The claims process ended in February 2025 while all money payments reached their recipients. The identity defense and restoration services continue serving all affected individuals throughout the period from February 13, 2028 to the present. The identity defense and restoration services are also provided to individuals who failed to file claims during the settlement period.
Implications for Consumers
The Capital One settlement demonstrates why consumer data security together with protection represents fundamental business priorities. The events have forced financial institutions to review their security systems and fee systems in order to protect customers from future similar incidents.
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Generally affected people who filed claims with Capital One Bank can receive identity defense benefits through February 13, 2028. Personnel affected by the incident ought to use available help services to protect their personal information.
